Delivery Times on all items is taking much longer than expected due to the Covid-19 Pandemic.

Delivery Policy

Delivery & Shipping Policy:

Covid-19 Update:

Due to the Covid-19 pandemic our deliveries are taking longer than normal. We rely heavily on the postal services in the countries in which we operate, and have no control over how they prioritise or deliver packages. Similarly, the pandemic has affected each postal service in different ways. Our packages are currently shipped from France using La Poste, who are under considerable pressure. We would ask that customers take this into consideration when ordering from our website. If you have any questions at all regards deliveries please email hello@21dwdesign.com and we will be happy to help in any way we can.

PLEASE ALLOW 3 - 7 WORKING DAYS FOR PROCESSING YOUR ORDER. PROCESSING INCLUDES PRINTING AND PACKING TIMES AND ALL ORDERS ARE PRINTED ON DEMAND. ONCE PROCESSED THEY WILL BE SHIPPED FOR DELIVERY. SHIPPING CAN TAKE UP TO 10 BUSINESS DAYS DEPENDING ON CARRIER AND LOCATION.

FREE DELIVERY FOR ALL ORDERS OVER €90!

Delivery is only available in the following regions at present:

  • The European Union and Europe
  • United States of America
  • Canada
  • Australia
  • New Zealand
Standard Shipping Rate to EU and Europe: 
  1. Goods purchased to value of €0 - €45:               €5.00
  2. Goods purchased to value of €45.01 - €89.99:     €6.50
  3. Goods purchased to value of €90 and above qualify for free shipping.
Standard Shipping Rate to Canada & USA:
  1. Goods purchased to value of €0 - €89.99:     €8.50
  2. Goods purchased to value of €90 and above qualify for free shipping.
Standard Shipping Rate to Australia & New Zealand:
  1. Goods purchased to value of €0 - €89.99:     €8.50
  2. Goods purchased to value of €90 and above qualify for free shipping.
Currently we do not ship outside of the regions stated above. However we do plan on expanding our shop in the near future, so watch this space.
Customs & Duties (if applicable):

Any outstanding import duties, clearance or brokerage fees, and any other additional charges must be paid on delivery of your order. Please check the email you used to purchase your items as customs normally use this to contact you regarding these extra charges. 21DW Design can not predict what these charges may be and they are the full responsibility of the customer to clear for delivery. For further details of charges, please contact your local customs office.